Kate Edwards is a hospitality consultant with over 30 years of experience in the industry.
Her consulting company, Kate Edwards & Company, develops service and training programs and works with chefs, managers, and entrepreneurs to help them develop ideas and accomplish goals.
Kate is an educator at the Institute for Culinary Education, a contributing writer for The Huffington Post and Restaurant Hospitality Magazine, and a keynote speaker.
Her book, Hello! And Every Little Thing That Matters, is a must-read for customer service professionals.