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For restaurant managers, a proper shift report is akin to a bible. It’s a way to record everything that happened during a shift so that other managers can stay up-to-date – and it’s also a really helpful document to refer to when scheduling future staff shifts.

Kate Edwards is a renowned hospitality consultant and educator who helps restaurants improve their day-to-day operations. In this lesson, she explains how to write an effective shift report.

Learn hospitality skills for today’s world, including:

  • Crucial points to cover in your shift report
  • Tips for writing your report quickly and accurately, especially after a late night shift

Managers, up your reporting game with the help of a pro!


Kate Edwards

Kate Edwards is a hospitality consultant with over 30 years of experience in the industry and an educator at two of New York’s top hospitality institutions.

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