This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
How to interact with restaurant guests
Great restaurant service starts with confidence. You have to be comfortable when interacting with a variety of customers because you never know who will walk...
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
Great restaurant service starts with confidence. You have to be comfortable when interacting with a variety of customers because you never know who will walk into your venue.
While this comes as a natural trait to some, it isn’t always so easy for others. But thankfully, it’s a skill that can be honed over time, giving you the know-how to approach each table with the same enthusiasm and confidence every time.
Hospitality consultant and educator Kate Edwards shares her tips for making a great impression on customers from the get-go in this online lesson.
What you'll learn in the How to interact with restaurant guests lesson
- Tips for improving your ability to talk to strangers
- The etiquette of approaching and welcoming guests
- What reading the guest entails
Instructor
Kate Edwards is a hospitality consultant with over 30 years of experience in the industry. Her consulting company, Kate Edwards & Company, develops service and training programs and works with chefs, managers, and entrepreneurs to help them develop...
View full profileWhy learn on Typsy?
Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.
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