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Course details

Hospitality is continually evolving. Innovation and creativity drive this industry and keep it vibrant and exciting.

But there are some aspects of the industry, especially in service, that have become common etiquette – rules, almost. These fundamentals of outstanding table service remain as relevant today as ever, and they constitute an essential skill set for every server.

Kate Edwards is a renowned hospitality consultant and educator. In this restaurant server training course she explains some of the longstanding conventions of the hospitality industry, and shares her tips for working as a server in a restaurant with confidence and professionalism.

WHAT YOU WILL LEARN

  • Restaurant terminology and common table service etiquette
  • How to interact with customers in a restaurant
  • How to serve food correctly
  • How to hold a tray
  • How to carry multiple plates
  • How to clear plates
  • How to handle silverware and china
  • How to handle glassware in a restaurant
  • How to serve water to guests
  • How to serve alcoholic beverages and pour drinks

This course is ideal for beginners looking to develop an understanding of the fundamentals of the service industry. More experienced restaurant workers will learn how to polish their skills through Kate’s expert tips for showing elegance and expertise tableside.

Servers, it’s time to learn the skills you need!

Meet your instructor

Kate Edwards

Kate Edwards is a hospitality consultant with over 30 years of experience in the industry and an educator at two of New York’s top hospitality institutions.

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Prove you’re job ready

Highlight the new, job-relevant skills you’ve gained and supplement existing qualifications with a hard-earned, industry-specific digital certificate.

  • Learn the latest in your chosen industry or subject.
  • Complete each course and pass the quiz.
  • Earn a certificate that you can print or share on linkedin-logo.svg
  • Impress employers with learning outcomes you can add to your CV.
  • Make your career dream a reality.
Prove you’re job ready

How courses work

1
Join a 10-day trial

Begin a free trial where you get access to all courses, quizzes, and certificates that you can complete anytime during the 10 days. Cancel anytime with no charge.

2
Watch all the lessons

Complete all the lessons included in the course. Each lesson is generally 3-5 minutes long.

3
Pass the quiz

At the end of each course is a quiz. The quiz will test that you have retained the key learning outcomes in each course.

4
Earn digital certificates

Receive a certificate for every completed course that you can download and share with your professional network.

5
Become an expert

Use your specialist training to build confidence, progress further in your career, or build expertise in areas you're passionate about.

All Typsy courses are endorsed by the Institute of Hospitality

Typsy courses have been endorsed by the Institute of Hospitality which demonstrates the courses:

  • Adhere to good practice standards in training and training delivery
  • Are relevant to the needs of the industry
  • Meet a wide range of essential criteria relating to quality standards and quality learning outcomes

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What our members are saying

"I especially love how crisp and easy to follow these courses are."

"Been loving Typsy so far! It was honestly like love at first sight, with the plethora of informative courses at my fingertips in such high quality and certified instructors. I especially love how crisp and easy to follow these courses are, whether you're a novice or an expert... Highly recommend Typsy to everyone who's a part of the hospitality industry."

Tarini T Tarini T

"It assisted in sharpening and updating my current skills."

"I have been using the Typsy online training platform since April 2020 and have found it to be very informative, simple, and it provides hands-on, practical skills that I have been able to immediately implement at my accommodation facility. It also assisted in sharpening and updating my current skills to enhance my guests' experiences in the future."

Denise A Denise A

FAQ

Each course consists of a number of 3-5 minute lessons and a quiz. When you successfully pass the quiz you will earn a digital course certificate.

Yes! Every Typsy course includes a digital certificate that you can download or share online. To earn a certificate you must successfully pass the course quiz.

No! Each course is 100% online. You can login at anytime and learn at your own pace.

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Start learning today - with your free 10-day trial.

After your free trial you can:

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  • Learn at your own pace
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  • Earn digital course certificates that you can share online, with potential employers, and your professional network