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Lesson details

Guests often have questions before they place an order, but if their server isn’t confident about a certain ingredient, or can’t tell them whether the dish is grilled or seared, then they’re going to be pretty nervous about the final product – especially if they have a food allergy!

To avoid this situation in your restaurant, it’s important to give your team opportunities to master the menu.

In this lesson, hospitality consultant Kate Edwards shares her best tricks for building servers’ food knowledge.

Learn hospitality skills for today’s world, including:

  • Simple tips and exercises your servers can try to improve their menu knowledge
  • Suggestions for creating an encouraging learning environment in your venue

Restaurant managers, it’s time to take your service to the next level with the help of an expert!


Kate Edwards

Kate Edwards is a hospitality consultant with over 30 years of experience in the industry and an educator at two of New York’s top hospitality institutions.

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