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Lesson details

Most of us learn by doing, especially in a hands-on industry like hospitality. But if we’re not given that chance, then we can’t figure out where we need to improve to do our jobs better.

As a restaurant manager, it’s so important that you give your team members this space to learn and improve, and that you don’t micromanage them.

Kate Edwards is a hospitality consultant who helps managers develop their leadership skills every day. In this lesson, she will show you how to find a balance between taking and giving control with your staff so that they can develop in their roles.

Learn hospitality skills for today’s world, including:

  • Why managers micromanage, so you can recognize this behavior in yourself
  • How to give your team the freedom to learn without abandoning control or dropping standards
  • How to show your team that you trust them

Restaurant managers, skill up now with our pro tips!


Kate Edwards

Kate Edwards is a hospitality consultant with over 30 years of experience in the industry and an educator at two of New York’s top hospitality institutions.

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