Lesson details

Customer service professionals face a wide variety of challenges, so we're tackling some of the most common, one by one. In this online lesson, Amanda Stevens will explain her top tips for handling a declined payment.

What you'll learn in the Handling declined payment lesson

  • ┬áThe best way to handle a declined payment

Who the Customer service essentials is for

The Customer service essentials online course is aimed at any customer-facing professional looking to enhance their customer service skills.

Instructor

Amanda Stevens

Amanda Stevens is a highly awarded customer service consultant, helping some of the world's biggest brands to build powerful connections with customers.

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