Lesson details
Customer service professionals face a wide variety of challenges, so we're tackling some of the most common, one by one. In this online lesson, Amanda Stevens will explain her top tips for handling a declined payment.
What you'll learn in the Handling declined payment lesson
- The best way to handle a declined payment
Who the Customer service essentials is for
The Customer service essentials online course is aimed at any customer-facing professional looking to enhance their customer service skills.