Amanda Stevens
Author, Speaker & Customer Experience Expert
Amanda Stevens is a renowned thought leader on the customer experience, and a Certified Speaking Professional. She combines current consumer insights with fascinating research into buying behavior, delivering organizations and business owners powerful strategies for connecting with their customers.
Armed with a double degree in consumer psychology and marketing, Amanda has consulted to some of the world's biggest brands, including Lend Lease, Microsoft, and Procter and Gamble. She has also presented at over 700 conferences across 14 countries, mesmerizing audiences with memorable storytelling and actionable insights.
Amanda has received a number of accolades, including Young Australian of the Year, the Australian Centenary Medal for Business Innovation, and 2018's Keynote Speaker of the Year. She is also the author of five books on sales and marketing strategy. Amanda is passionate about sharing her expertise to empower emerging customer service stars.
To reach Amanda and keep up with her latest adventures, check out her website or connect with her on LinkedIn.