First impressions can be incredibly powerful, especially in a customer service environment. That's why it's so important to feel confident that you're setting a positive tone in every interaction you have with your customers. In this online lesson, Amanda Stevens will give you tips for creating a memorable first impression.
What you'll learn in the Creating memorable first impressions lesson
- Why first impressions matter
- Five tips to create a memorable first impression
Who the Customer service essentials is for
The Customer service essentials online course is aimed at any customer-facing professional looking to enhance their customer service skills.