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Lesson details

Have you ever felt trapped in a conversation? This is pretty awkward at the best of times, but when it's with a customer, it can be hard to know what to say without sounding rude! So in this online lesson with Amanda Stevens, you'll explore strategies for excusing yourself from a conversation - without offending a customer.

What you'll learn in the Excusing yourself from a conversation lesson

  • How to disengage yourself from a conversation without disengaging from the customer

Who the Customer service essentials is for

The Customer service essentials online course is aimed at any customer-facing professional looking to enhance their customer service skills.


Amanda Stevens

Amanda Stevens is a highly awarded customer service consultant, helping some of the world's biggest brands to build powerful connections with customers.

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