Training tells you what happened. Performance intelligence tells you what to do next.
Typsy is the performance intelligence platform for hospitality. It connects the signals in your business – guest feedback, service gaps and operational trends – to the actions that actually improve performance.
This is how performance improves.
Every guest interaction, every team, every property generates signals. Typsy turns those signals into clear action and measurable improvement.
See what's happening
Spot performance gaps using real signals from guest feedback to operational data.
Understand what it means
Pinpoint the root cause by role, department, and location.
Take action
Get the right learning and guidance to the right people, in the moment it is needed.
Prove it worked
Track what's changed across teams and locations.
From guesswork to controlled performance
Built into the tools your teams use every day
Turns feedback into action
ReviewLearn analyzes guest reviews and operational feedback to identify where performance is breaking – and recommends exactly what to do next.
If multiple properties receive negative feedback about service speed or staff interactions, ReviewLearn identifies the pattern and connects it to the right action for the right teams, so the issue gets fixed, not repeated.
Turns knowledge into action
Transforms your SOPs, policies, and internal knowledge into fast, accessible guidance your teams can use in the moments that matter.
Instead of expecting staff to read long documents, SmartCards delivers clear, practical guidance in seconds – so teams know exactly what to do in the moment.
In negative guest reviews when operational signals are connected to targeted capability action.
By reducing manual coordination and giving managers clear visibility into where action is needed.
Across workforce capability, operational signals, and performance trends in one connected platform.
What our customers say
See how hospitality owners and operators use Typsy to improve operational consistency, strengthen workforce capability, and deliver measurable business outcomes across every property.
The gap between training and performance is closing. Typsy is how.
See what’s happening in your business. Understand what it means. Take action faster. And prove it worked across every property, team and location.
