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Course details

To overcome the challenges of COVID-19, hospitality businesses pivoted and innovated to survive and thrive. Now, as we move into the next stage of this pandemic, it’s important for the industry to look at what it really takes to restart and operate safely to prevent a resurgence of the virus.

In this course, Michael Bascetta, the co-founder of Worksmith and co-owner and operator of Bar Liberty, Capitano, and Falco Bakery, will share with you practical strategies to consider when restarting your business. You’ll explore best-practice strategies for post-COVID-19, including how to engage guests and staff, how to rebuild workplace culture, and more.

WHAT YOU WILL LEARN

  • Why it is helpful to evaluate your health and wellbeing in preparation for reopening your business
  • How to re-evaluate yourself and step back into the business owner and leadership role
  • Why it is time to switch from survival to a growth mindset post-COVID-19 
  • How to identify what to consider including in your restart strategy
  • If your brand promise fits into the post-COVID-19 world
  • What was working to generate revenue pre-COVID-19 and what will be useful post-COVID-19
  • How to maintain operational practices following virus reducing techniques for cleaning and sanitizing personal hygiene, and employee monitoring
  • Your short-term cash position and how this impacts reopening
  • How to identify new revenue streams during COVID-19 survival or lockdown stage
  • What culture is and how it has been affected during this period
  • How to best engage with your online community

This course is aimed at hospitality business owners and managers who are restarting after the COVID-19 shutdown.

Meet your instructor

Michael Bascetta

Michael Bascetta is the co-owner and operator of Bar Liberty, Capitano, and Falco Bakery and co-founder of Worksmith.

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2
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3
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At the end of each course is a quiz. The quiz will test that you have retained the key learning outcomes in each course.

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5
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All Typsy courses are endorsed by the Institute of Hospitality

Typsy courses have been endorsed by the Institute of Hospitality which demonstrates the courses:

  • Adhere to good practice standards in training and training delivery
  • Are relevant to the needs of the industry
  • Meet a wide range of essential criteria relating to quality standards and quality learning outcomes

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What our members are saying

"I especially love how crisp and easy to follow these courses are."

"Been loving Typsy so far! It was honestly like love at first sight, with the plethora of informative courses at my fingertips in such high quality and certified instructors. I especially love how crisp and easy to follow these courses are, whether you're a novice or an expert... Highly recommend Typsy to everyone who's a part of the hospitality industry."

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"It assisted in sharpening and updating my current skills."

"I have been using the Typsy online training platform since April 2020 and have found it to be very informative, simple, and it provides hands-on, practical skills that I have been able to immediately implement at my accommodation facility. It also assisted in sharpening and updating my current skills to enhance my guests' experiences in the future."

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FAQ

Each course consists of a number of 3-5 minute lessons and a quiz. When you successfully pass the quiz you will earn a digital course certificate.

Yes! Every Typsy course includes a digital certificate that you can download or share online. To earn a certificate you must successfully pass the course quiz.

No! Each course is 100% online. You can login at anytime and learn at your own pace.

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