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Lesson details

As a server, your main responsibility is keeping your guests happy. This includes responding to their requests but also anticipating their needs and making yourself available.

At the same time, you don’t want to be intrusive, which is why it’s important to know how to read your guests to figure out when it’s the right time to approach a table.

Having worked at some of Sydney’s most acclaimed eateries, Brooke Adey knows the ins and outs of impeccable service. In this online lesson, she shares her tips for reading your guests.

What you'll learn in the When (and when not) to approach tables lesson

  • Table service etiquette for approaching guests after they’ve been seated
  • Finding the best moments for approaching customers
  • How to tell if it’s the wrong time to approach a table

Who the Front of house essentials course is for

Servers, learn hospitality skills for today’s world and up your service game with tips from our expert!


Brooke Adey

Brooke Adey has worked for some of Sydney's most acclaimed eateries and is the current restaurant manager at The Paddington Inn.

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