Lesson details

Making a great first impression on guests is vital as it will influence how they perceive the rest of their dining experience. If your guests aren’t impressed when they are greeted and seated (or worse still, if they’re kept waiting without greeting) it will be very difficult to change their perception of your venue and service. That’s why nailing this first interaction is crucial.

Brooke Adey was awarded Young Waiter of the Year in 2015, and has since worked as a server and restaurant manager in some of Sydney’s most lauded venues. In this lesson she shares her tips for winning guests over from the get go.

Learn hospitality skills for today’s world, including:

  • How to greet and seat guests in a restaurant

Servers, become a pro with the help of this star instructor.


Brooke Adey

Brooke Adey has worked for some of Sydney's most acclaimed eateries and is the current restaurant manager at The Paddington Inn.

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