Making a great first impression on guests is vital as it will influence how they perceive the rest of their dining experience. If your guests aren’t impressed when they are greeted and seated (or worse still, if they’re kept waiting without greeting) it will be very difficult to change their perception of your venue and service. That’s why nailing this first interaction is crucial.
Brooke Adey was awarded Young Waiter of the Year in 2015 and has since worked as a server and restaurant manager in some of Sydney’s most lauded venues. In this online lesson, she shares her tips for winning guests over from the get-go.
What you'll learn in the How to greet and seat guests lesson
- How to greet and seat guests in a restaurant
Who the Front of house essentials course is for
Servers, learn hospitality skills for today’s world and up your service game with tips from our expert!