Learning how to be a good server involves more than just perfecting your technique for carrying multiple plates. When you step onto the restaurant floor, you need to be in a mindset that puts customers first, ensuring each and every customer has a wonderful experience.
Restaurant manager Jason James shares his views on the values that drive good service and outlines the importance of living up to these values as a server in this online lesson.
What you'll learn in the Understanding how to be a good server lesson
- The values that define good service
- How to develop the foundations of exceptional service
- How perfecting your role as a server will benefit you outside of work
Who the Delivering passionate service course is for
Servers, up your customer service skills with pointers from our experts and give your career a boost!