Provided with the support of

Lesson details

One of the most important traits to have as a server is a wealth of knowledge about the products your restaurant offers. But getting your menu knowledge up to scratch involves more than just memorizing the content.

Restaurant manager Jason James shares his tips for improving your knowledge and staying on top of the game as a server in this online lesson.

What you'll learn in the Improving your knowledge as a server lesson

  • How to self-direct menu knowledge training
  • The importance of improving your server knowledge for upselling and making recommendations
  • The importance of improving your server knowledge for customers with dietary restrictions

Who the Delivering passionate service course is for

Servers, up your customer service skills with pointers from our experts and give your career a boost!


Jason James

Jason James is a partner and general manager at Austin’s farm-to-table restaurant Odd Duck, where he looks after all aspects of service and is in charge of the restaurant’s front of house team.

Read More