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Lesson details

Running a restaurant is an exercise in teamwork. No one can do it alone, so it’s crucial that servers make the most of the team they work with. You’re all in this together with the same goal in mind – providing customers with the best experiences!

Restaurant manager Jason James explains the importance of sharing responsibilities and looking after your fellow staff in this online lesson.

What you'll learn in the Using teamwork in the restaurant lesson

  • The importance of asking for help and offering it to others
  • Why it’s vital to look after everyone on your team
  • How sharing responsibilities among the team can help all customers have a better time

Who the Delivering passionate service course is for

Servers, up your customer service skills with pointers from our experts and give your career a boost!


Jason James

Jason James is a partner and general manager at Austin’s farm-to-table restaurant Odd Duck, where he looks after all aspects of service and is in charge of the restaurant’s front of house team.

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