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Lesson details
In hospitality, we’re always thinking about how to give great service in a rapidly changing industry. Beyond serving food and drinks, the best customer service in a restaurant aims to make the guest feel at home. As a server, you have the power to shape your guests’ experiences and in turn, shape the reputation of your business.
Restaurant manager Jason James outlines the importance of the server’s role in a restaurant and shares his tips for excelling at the job in this online lesson.
What you'll learn in the Discovering what service means to you lesson
- The responsibilities of a restaurant server
- How to provide the best service to every customer
- What a good server looks out for beyond customer service
Instructor
