Lesson details

Welcome to Concierge Fundamentals!

In this course, you’ll learn what it means to be a concierge and develop superior guest service skills.

Ready to begin?

This course is aimed at new and aspiring concierge staff, and service staff required to perform concierge duties.


James Ridenour

James Ridenour is a Chief Concierge and the 3rd Vice President of Le Clefs d’Or International.

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