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Lesson details
As a concierge, you must exude trustworthiness, approachability, and friendliness. This needs to become part of your concierge DNA - your personal brand. In this lesson, James Ridenour leads you through establishing your personal brand, and the expected presentation standards of a concierge.
What you'll learn in the Concierge personal brand lesson
- How to build your personal concierge brand
- How to lead the profession with expected presentation standards
- How to lead the profession with guest confidentiality
Instructor
