This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Concierge relationships
It's not what you know, it's who you know! This is fundamental for a concierge. In this lesson, James Ridenour will help you understand how a strong...
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
It's not what you know, it's who you know! This is fundamental for a concierge. In this lesson, James Ridenour will help you understand how a strong relationship with your suppliers will set you up to be successful with your guests.
What you'll learn in the Concierge relationships lesson
- The need for the concierge to develop relationships
- The three parties a concierge will form relationships with
- The value and tips to build relationships
Instructor
James Ridenour is a Chief Concierge and the 3rd Vice President of Les Clefs d'Or International. James began his hotel career with an apprenticeship at the Holiday Inn Harbourside in Vancouver, Canada. He then completed a Diploma of Hospitality...
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