Types of VIP guests
Samantha Mellor
6m 37s
Lesson Details
A VIP can range from a celebrity or travel blogger, to a loyal guest or someone celebrating a special occasion. In this lesson, Sam will help you understand the different types of VIP guests and the importance of confidentiality.
This lesson is perfect for front desk staff looking at strengthening their check-in and check-out practices.
Instructor
Hospitality Trainer
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