Lesson details
After you've greeted the guests but before you hand over the room key, there are a few things you need to do.
In this lesson, Sam will explain what information to be confirmed when a guest checks in and what to do when information is incorrect.
Who the Front desk check-in and check-out course is for
This online course is perfect for front desk staff looking at strengthening their check-in and check-out practices.
Instructor
