Guest check-out procedure
Samantha Mellor
6m 22s
Lesson Details
First impressions may be made during check-in, but guests will always remember how you treat them when it's time to leave and will often affect whether they return to your venue. In this lesson, Sam will teach you a best practice approach for checking out a guest and some common requests from guests to anticipate.
This lesson is perfect for front desk staff looking at strengthening their check-in and check-out practices.
Instructor
Hospitality Trainer
Read More