Provided with the support of
Lesson details
From guests checking in early to rooms not being ready when a guest arrives, you need to respond well in these ambiguous (and potentially awkward!) situations.
In this lesson, Sam will explain some common issues that could arise during the check-in process and how to handle them.
Who the Front desk check-in and check-out course is for
This online course is perfect for front desk staff looking at strengthening their check-in and check-out practices.
Instructor
