1. Home
  2. Courses
  3. Hotel
  4. Front desk check-in and check-out
  5. Conclusion - Front desk check-in and check-out

Lesson details

Congrats! You've finished the Front desk - Check-in/Check-out course.

Ready to test your skills? Complete the quiz and earn your certificate today.

Instructor

Samantha Mellor

Samantha Mellor has over 20 years of experience in the hospitality industry and is passionate about creating unique and genuine guest experiences.

Read More

Other lessons included in this course

Welcome - Front desk check-in and check-out
Lesson
Welcome - Front desk check-in and check-...

Samantha Mellor

1m 50s

Free
The importance of the check-in and check-out experiences
Lesson
The importance of the check-in and check...

Samantha Mellor

4m 53s

Front Desk credit

Free
Preparing for a guest’s arrival
Lesson
Preparing for a guest’s arrival

Samantha Mellor

5m 13s

Front Desk credit

Free
Types of VIP guests
Lesson
Types of VIP guests

Samantha Mellor

6m 37s

Front Desk credit

Free
Welcoming guests
Lesson
Welcoming guests

Samantha Mellor

4m 34s

Front Desk credit

Free
Confirming guest reservations and payment
Lesson
Confirming guest reservations and paymen...

Samantha Mellor

6m 15s

Front Desk credit

Free
Allocating rooms and issuing room keycards
Lesson
Allocating rooms and issuing room keycar...

Samantha Mellor

4m 52s

Front Desk credit

Free
Managing check-in issues
Lesson
Managing check-in issues

Samantha Mellor

6m 40s

Front Desk credit

Free
Guest check-out procedure
Lesson
Guest check-out procedure

Samantha Mellor

6m 22s

Front Desk credit

Free