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Course details
Food delivery is one of the fastest-growing areas of hospitality operations and services. This was true even before 2020, but since the COVID-19 pandemic outbreak across the world, food delivery has become a fundamental element of how cafes and restaurants stay afloat when dine-in options are limited or unfeasible.
This online course has been designed to help you understand what you need to know about how food delivery can work best for your business - everything from logistics to staff to maintaining great product quality from start to end.
With guidance from Scott Landers, co-founder of Figure 8 Logistics and expert in managing direct-to-consumer food operations, you can discover how to improve your offering and take advantage of this ever-expanding area of hospitality.
What you'll learn in the Food delivery operations course
- The marketplace delivery cycle
- How to adapt your kitchen process for delivery
- Understanding logistical considerations for delivery operations
- How to incorporate guest feedback into your processes
- Planning your delivery operations
- How to test and launch your delivery process
- How to ensure you maintain great quality food during delivery
- What the future of food delivery looks like
- How to manage delivery staff and build rapport
Who the Food delivery operations course is for
This online course is aimed at managers, owners and operators of hospitality venues offering food and beverage delivery.
Meet your instructor
12 lessons included in this course
Prove you’re job ready
Highlight the new, job-relevant skills you’ve gained and supplement existing qualifications with a hard-earned, industry-specific digital certificate.
- Learn the latest in your chosen industry or subject.
- Complete each course and pass the quiz.
- Earn a digital badge that you can print or share on
- Impress employers with learning outcomes you can add to your CV.
- Make your career dream a reality.
How courses work
Start a course to master new skills in your chosen specialist area. Work through a series of topic-focused lessons at your own pace, and pass the final quiz to earn a digital certificate that proves your expertise.
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Begin a free trial where you get access to all courses, quizzes, and certificates that you can complete anytime during the 10 days. Cancel anytime with no charge.
Watch all the lessons
Complete all the lessons included in the course. Each lesson is generally 3-5 minutes long.
Pass the quiz
At the end of each course is a quiz. The quiz will test that you have retained the key learning outcomes in each course.
Earn digital badges
Receive a digital badge for every completed course that you can download and share with your professional network.
Become an expert
Use your specialist training to build confidence, progress further in your career, or build expertise in areas you're passionate about.
All Typsy courses are endorsed by the Institute of Hospitality
Typsy courses have been endorsed by the Institute of Hospitality which demonstrates the courses:
- Adhere to good practice standards in training and training delivery
- Are relevant to the needs of the industry
- Meet a wide range of essential criteria relating to quality standards and quality learning outcomes
What to expect when you learn on Typsy
What our members are saying
"I especially love how crisp and easy to follow these courses are."
"Been loving Typsy so far! It was honestly like love at first sight, with the plethora of informative courses at my fingertips in such high quality and certified instructors. I especially love how crisp and easy to follow these courses are, whether you're a novice or an expert... Highly recommend Typsy to everyone who's a part of the hospitality industry."
"It assisted in sharpening and updating my current skills."
"I have been using the Typsy online training platform since April 2020 and have found it to be very informative, simple, and it provides hands-on, practical skills that I have been able to immediately implement at my accommodation facility. It also assisted in sharpening and updating my current skills to enhance my guests' experiences in the future."
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After your free trial you can:
- Pay per year to keep learning online
- Have complete control over your subscription; you can cancel any time
- Learn at your own pace
- Complete online assessments to test your knowledge and prove your skills
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