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Course details

Food delivery is one of the fastest growing areas of hospitality operations and services. This was true even before 2020, but since the COVID-19 pandemic outbreak across the world, food delivery has become a fundamental element of how cafes and restaurants stay afloat when dine-in options are limited or unfeasible.

This course has been designed to help you understand what you need to know about how food delivery can work best for your business - everything from logistics to staff to maintaining great product quality from start to end.

With guidance from Scott Landers, co-founder of Figure 8 Logistics and expert in managing direct-to-consumer food operations, you can discover how to improve your offering and take advantage of this ever-expanding area of hospitality.

WHAT YOU WILL LEARN

  • The marketplace delivery cycle
  • How to adapt your kitchen process for delivery
  • Understanding logistical considerations for delivery operations
  • How to incorporate guest feedback into your processes
  • Planning your delivery operations
  • How to test and launch your delivery process
  • How to ensure you maintain great quality food during delivery
  • What the future of food delivery looks like
  • How to manage delivery staff and build rapport

This course is aimed at managers, owners and operators of hospitality venues offering food and beverage delivery.

Meet your instructor

Scott Landers

Scott Landers is a co-founder of Figure 8 Logistics, the world’s first food delivery consulting agency.

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All Typsy courses are endorsed by the Institute of Hospitality

Typsy courses have been endorsed by the Institute of Hospitality which demonstrates the courses:

  • Adhere to good practice standards in training and training delivery
  • Are relevant to the needs of the industry
  • Meet a wide range of essential criteria relating to quality standards and quality learning outcomes

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What our members are saying

"I especially love how crisp and easy to follow these courses are."

"Been loving Typsy so far! It was honestly like love at first sight, with the plethora of informative courses at my fingertips in such high quality and certified instructors. I especially love how crisp and easy to follow these courses are, whether you're a novice or an expert... Highly recommend Typsy to everyone who's a part of the hospitality industry."

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"It assisted in sharpening and updating my current skills."

"I have been using the Typsy online training platform since April 2020 and have found it to be very informative, simple, and it provides hands-on, practical skills that I have been able to immediately implement at my accommodation facility. It also assisted in sharpening and updating my current skills to enhance my guests' experiences in the future."

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FAQ

Each course consists of a number of 3-5 minute lessons and a quiz. When you successfully pass the quiz you will earn a digital course certificate.

Yes! Every Typsy course includes a digital certificate that you can download or share online. To earn a certificate you must successfully pass the course quiz.

No! Each course is 100% online. You can login at anytime and learn at your own pace.

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