As we’ve seen so far, there’s a lot more to food delivery than putting a meal in a box and dropping it off at a door. Once you’ve got your delivery cycle in place and you’ve planned your workflow, you need to test it all works properly - and, of course, make sure everyone knows your delivery service has launched!
In this lesson, you’ll learn some best-practice strategies to help you test and launch a new or improved delivery service.
What you’ll learn
- What unit testing is, and how to conduct it
- What user testing is, and how to conduct it
- How to establish guidelines for promoting and launching a new food delivery enterprise
This course is aimed at managers, owners and operators of hospitality venues offering food and beverage delivery.
Scott Landers is a co-founder of Figure 8 Logistics, the world’s first food delivery consulting agency.