We all know that technology is becoming a huge part of hospitality operations and service, and food delivery is no exception! What do you think of when you imagine the future of food delivery? Drones? Robots? You might not have a robot butler any time soon, but the world of food delivery is changing incredibly quickly. Make sure you’re ready for it!
In this lesson, Scott Landers explains how you can identify trends and use them to create strategies to help make your business future-proof.
What you’ll learn
- What macro-trends are, and how to identify them
- How to incorporate macrotrends in your business planning
- How to write a plan to help keep your business innovative
This course is aimed at managers, owners and operators of hospitality venues offering food and beverage delivery.
Scott Landers is a co-founder of Figure 8 Logistics, the world’s first food delivery consulting agency.