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Welcome to Introduction to the front office!

Often operating 24/7, being part of the front office team requires special skills to ensure your guests have the best experience possible. In this lesson, Sofia Barroso Gomez introduces you to the fundamental practices you will discover in the Introduction to the front office course.

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Who the Introduction to front office course is for

This online course is ideal for hotel employees as well as any workers in the hospitality industry wanting to learn more about the fundamentals of front office.


Sofia Barroso Gomez
Renowned for her charisma and empathy, Sofia Barroso Gomez has been working in the hospitality industry for the past 10 years and works at the 5-star hotel, VP Plaza EspaƱa Design in Madrid as the Front Office Manager.
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