This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Making guests feel welcome
Ensuring that your guests feel valued and are having a great experience in your venue should be your number one priority when working in hospitality! In this...
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
Ensuring that your guests feel valued and are having a great experience in your venue should be your number one priority when working in hospitality! In this lesson, Sofia Barroso Gomez takes you through the different steps to make your guests feel welcome.
What you'll learn in the Making guests feel welcome lesson
- Four simple steps to positively interact with your guests
- How to prepare a guest's arrival and communicate special requests to relevant departments
Instructor
With more than a decade of diverse experience in the hospitality industry, Sofía Barroso Gómez has steadily climbed the ranks from her beginnings in the food and beverage department to her current role as Front Office Manager. Sofía began her career...
View full profileWhy learn on Typsy?
Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.
