Lesson details

Working in the front office is not just about presenting yourself as neat, clean, and welcoming, it’s also about organizing and tidying your workstation. In this lesson, Sofia Barroso Gomez takes you through the importance of the front office presentation and its standards, and the tools you can use to ensure everything runs smoothly.

What you'll learn

  • The front office presentation standards
  • The main tools used in a front office to help its operations run smoothly

This course is ideal for hotel employees as well as any workers in the hospitality industry wanting to learn more about the fundamentals of front office.

Instructor

Sofia Barroso Gomez

Renowned for her charisma and empathy, Sofia Barroso Gomez has been working in the hospitality industry for the past 10 years and works at the 5-star hotel, VP Plaza España Design in Madrid as the Front Office Manager.

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