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Lesson details

The front office is like first impressions: good or bad, you always remember them. In this lesson, Sofia Barroso Gomez takes you through the importance of presentation and behavioral expectations when working at the front office.

What you'll learn in the Personal presentation for front line staff lesson

  • How to present yourself to a hotel's presentation and grooming standards
  • Some personal behavior to adopt to present well

Who the Introduction to front office course is for

This online course is ideal for hotel employees as well as any workers in the hospitality industry wanting to learn more about the fundamentals of front office.


Sofia Barroso Gomez
Renowned for her charisma and empathy, Sofia Barroso Gomez has been working in the hospitality industry for the past 10 years and works at the 5-star hotel, VP Plaza Espa├▒a Design in Madrid as the Front Office Manager.
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