Provided with the support of
Lesson details
Doormen, bellboys, receptionists, or concierges (just to name a few!) are some of the main roles that constitute the front office team. In this lesson, Sofia Barroso Gomez introduces you to the front office team you will find in a hotel.
What you'll learn in The front office team lesson
- How each front office role interacts and contributes to the guest experience
- The guest journey in the front office
Instructor
