Provided with the support of
Lesson details
Taking an order might seem self-explanatory, but any server already knows that if you’re not careful, there are a million things that can go wrong between taking an order and the guest receiving it. In this lesson, Ben Kershaw talks through the process of how to successfully take a room service order so that it’s interpreted and processed correctly.
What you'll learn in the Taking and processing room service orders lesson
- The steps involved in processing room service orders
- How to upsell while taking orders
- Why taking a room service order is an integral part of the guest experience
Instructor
