Room service can sometimes be a complicated process, with a lot of different staff members doing their part. That’s why it’s so important to thoroughly prepare for a delivery, so you're ready to handle whatever comes your way. In this lesson, Ben Kershaw talks through how you can ensure you're prepared to deliver excellent room service.

What you'll learn

• The equipment you'll need for room service delivery
• How you can prepare to support mise-en-place
• How to set up a standard room service dining tray

This course is aimed at front office staff, food and beverage staff, and hotel managers looking to implement or improve their venue’s room service experience.