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Lesson details

If it’s your first time as a restaurant manager, chances are it’s looking like a daunting experience with a lot of new responsibilities.

But as you are a leader now, it’s important to be confident, prepared and ready to make a great impression on your team. After all, it is your skills and hard work that got you here. Now it’s time to up your game and face the challenge ahead!

Restaurant consultant Mike Ganino is an expert in emerging leadership trends. Through his consultancy he helps restaurants engage staff and build strong brands. He outlines the five crucial tasks to consider before taking on your first day as a manager.

What you'll learn in the Preparing for your first shift as a manager lesson

  • Writing your leadership story
  • The importance of getting to know your team and its strengths and weaknesses
  • Getting your checklists and systems in order
  • Staying on top of social media

Who the Introduction to hospitality management course is for

This online course is ideal for new hospitality managers, or for servers looking to skill up!


Mike Ganino

As a restaurant consultant and trainer, Mike Ganino teaches managers how to be more effective leaders, create better team cultures and drive organizational growth.

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