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Lesson details

Ensuring your restaurant team meet the service standards you expect is one of the most important aspects of your role as a manager. As a leader it is crucial that you guide and support your staff so they are headed in the right direction. But it is equally as important that you continue to recognize the good work they do.

Restaurant consultant Mike Ganino explains how to create systems in your venue that will allow your team to provide consistently great service.

What you'll learn in the Ensuring your team provides consistent service lesson

  • How to gauge what the best service looks like in your venue
  • How to keep track of successful service
  • How to ensure your staff are providing consistent service

Who the Introduction to hospitality management course is for

This online course is ideal for new hospitality managers, or for servers looking to skill up!


Mike Ganino

As a restaurant consultant and trainer, Mike Ganino teaches managers how to be more effective leaders, create better team cultures and drive organizational growth.

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