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Lesson details

A hotel porter is the ambassador for the lobby. How you present yourself in both preparation and personality will give your guest an impression of what to expect from the hotel. In this lesson, Feras Ahmad takes you through the personality and presentation standards of the porter.

What you’ll learn in the Hotel porter presentation standards lesson

  • A hotel porter's presentation standards
  • Key characteristics of a hotel porter

Who the Porter fundamentals course is for

This online course is aimed at new and aspiring porters, and anyone interested in getting a foot in the door to the hotel world. 


Feras Ahmad

Feras Ahmad is the Director of Rooms at Pullman Sydney Hyde Park.

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