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Lesson details

When a guest is ready to check out of their room, a porter may help the guests with their luggage. This could mean taking the luggage to the reception area or the in-house storage room. In this lesson, Feras Ahmad shares how to move luggage and how to operate in house storage for departing guests.

What you'll learn in the Guest departures for porters lesson

  • How to assist with guest departures (transporting luggage)
  • How to operate in-house luggage storage

Who the Porter fundamentals course is for

This online course is aimed at new and aspiring porters, and anyone interested in getting a foot in the door to the hotel world.


Feras Ahmad

Feras Ahmad is the Director of Rooms at Pullman Sydney Hyde Park.

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