As a front of house team member, you play a direct role in creating and shaping a guest’s fine dining experience - and a big part of that is how you present yourself! In this lesson, Julien Gardin will guide you through best practices for presentation and communication to help you meet service expectations and standards.
WHAT YOU’LL LEARN
- Personal presentation and grooming standards for fine dining service
- Appropriate body language for fine dining, and its impact on the guest
- How to communicate with guests in a fine dining setting
This course is aimed at hospitality newcomers, or front of house staff who are interested in expanding their service skills into fine dining.
Julien Gardin is a general manager with extensive experience in fine dining venues.