Offering service to guests with disabilities

Serving a guest with a disability can sometimes feel like a daunting task. You may think that they need to be served in a special way, or get nervous that you'll accidentally say or do the wrong thing. The truth is, guests with disabilities are just like everyone else, and just want the opportunity to access the same level of service as any other guest.

Unfortunately, there are a lot of environmental and social barriers that can prevent your guests with disabilities from having a great experience. By enrolling in the Offering service to guests with disabilities course, you will gain the necessary knowledge and skills to overcome environmental and social barriers, ensuring a positive experience for guests with disabilities. This comprehensive course will provide you with a deeper understanding of disabilities and their challenges, empowering you to create a truly inclusive and world-class experience for every guest you serve.

Join Co-Founder of Wheel the World, Alvaro Silberstein, as he shares his expertise. With his guidance, you'll discover how to make sure your guests with disabilities always feel included and respected, no matter what!

What you'll learn in the Offering service to guests with disabilities course

• What inclusive service is
• The social model of disability
• The social view to disability
• Some common myths about guests with disabilities
• How to communicate with guests with disabilities
• How to offer assistance to guests with disabilities
• How to serve guests with:
  • Visual disabilities
  • Hearing disabilities
  • Physical disabilities
  • Cognitive disabilities
• Best practices for handling service animals
• And much more!

In this course, you will gain valuable knowledge and skills to provide exceptional assistance and support to guests with disabilities. By the end of the course, you will receive a badge of course completion, validating your expertise in accommodating and serving individuals with diverse needs.

Who the Offering service to guests with disabilities course is for

The Offering service to guests with disabilities online course is aimed at front line service staff looking to offer an enhanced experience to guests with disabilities.