Being in the service industry you always try to be as inclusive as you can for all your guests, but when it comes to guests with a disability do you really know the best way to make them feel included?
In this online lesson, Alvaro Silberstein will show you how you can make sure all your guests can fully enjoy the same standard of service - whether they have a disability or not.
What you'll learn in this lesson, What is inclusive service?
- What inclusive service means
- The importance of providing inclusive service
Who the Offering service to guests with disabilities course is for
The Offering service to guests with disabilities online course is aimed at front line service staff looking to offer a more inclusive experience to guests with disabilities.