When it comes to communicating with guests with a disability, it's completely normal to feel nervous, or like you don't know what to say! But being able to confidently communicate is a huge part of creating an exceptional guest experience.
So in this online lesson, Alvaro Silberstein will help you build confidence communicating with guests with disabilities. You'll discover five best-practice tips to communicate with respect and inclusivity.
What you'll learn in the Communicating with guests with disabilities lesson
- Five tips for respectful communication
Who the Offering service to guests with disabilities course is for
The Offering service to guests with disabilities online course is aimed at front line service staff looking to offer an enhanced experience to guests with disabilities.