Offering assistance for guests with disability
In this online lesson led by Alvaro Silberstein, you'll discover three best-practice tips to offer assistance helpfully and respectfully.
Backed by industry leaders
Helping the best teams succeed, from new startups to big companies.This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
If you have a guest with a disability who seems to be struggling, it's only natural to want to help. But the truth is, it might not be as helpful as you think. Assuming someone needs help could actually cause more harm than good.
In this online lesson, Alvaro Silberstein will show you why you should not assume a guest's accessibility needs, and he will share three best-practice tips to offer assistance helpfully and respectfully.
What you'll learn in the Offering assistance for guests with disability lesson
- The impact of assumption when offering assistance
- Three best-practice tips to offer assistance
Instructor

Alvaro Silberstein is a Chilean entrepreneur, public speaker, and passionate disability advocate. He is the co-founder of Wheel The World, an online marketplace for people with disabilities to plan and book accessible trips. Since 2018, Wheel the...
View full profileWhy learn on Typsy?
Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.











