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Lesson details

There's a lot of misconception about cognitive disability. For example, did you know that intellectual disability is only one type of cognitive disability! You might not even realize a guest has a cognitive disability unless you're told.

In this online lesson, Alvaro Silberstein will show you how to communicate with a guest with a cognitive disability and will provide some helpful tips on how to offer service confidently and respectfully.

What you'll learn in the Serving guests with cognitive disabilities lesson

  • What is cognitive disability
  • Five practices to communicate with a person with a cognitive disability
  • Two tips to offer services for guests with cognitive disability

Instructor

Alvaro Silberstein

Alvaro Silberstein is co-founder and CEO of Wheel the World.

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