Every person with a disability is a unique individual, and faces their own challenges, so it can be tricky to understand exactly how to offer the best service possible. That said, there are some best practices you can apply to make sure your guests with visual disabilities experience the same great level of service as every other guest.
In this online lesson, Alvaro Silberstein will show you key things to keep in mind when communicating to provide clear and visual descriptions for your guests.
What you'll learn in the Serving guests with visual disabilities lesson
- Three tips to communicate with guests with visual disabilities
- How to provide a clear visual description for guests
Who the Offering service to guests with disabilities course is for
The Offering service to guests with disabilities online course is aimed at front line service staff looking to offer an enhanced experience to guests with disabilities.