If someone suffers from an allergic reaction in your venue, how you handle the situation can be the difference between life and death. Keeping calm is the first step but having a procedure to follow will ensure you and everyone involved are safe and cared for.

In this lesson, you'll learn some of the best practice approaches for dealing with a guest who's suffering from an allergic or anaphylactic reaction and know what an EpiPen is and how to use one.

This course is perfect for any hospitality staff member responsible for taking part in or managing food and beverage service or preparation.