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Lesson details

What people say about your business can either attract or deter potential customers, because online reviews are one of the first things people see when searching businesses online. But exactly is an online reputation, and how can you tell a negative reputation from a positive one?

In this online lesson about What makes a positive online reputation, Daniel Craig explains what a positive online reputation means.

What you'll learn in the What makes a positive online reputation lesson

  • The meaning of online reputation and online reputation management
  • What makes an online reputation positive
  • Why it's important for your business to establish a positive reputation

Who the Online reputation management course is for

The Online reputation management online course is aimed at hospitality managers, owner-operators, and marketing professionals.


Daniel Craig

Daniel Craig is a former hotelier and marketing executive, helping hospitality businesses manage and improve their online reputations for over 15 years.

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