What makes a positive online reputation?
In this online lesson led by Daniel Craig, you'll learn what a positive online reputation means for your business.
Backed by industry leaders
Helping the best teams succeed, from new startups to big companies.This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
What people say about your business can either attract or deter potential customers, because online reviews are one of the first things people see when searching businesses online. But exactly is an online reputation, and how can you tell a negative reputation from a positive one?
In this online lesson about What makes a positive online reputation, Daniel Craig explains what a positive online reputation means.
What you'll learn in the What makes a positive online reputation lesson
- The meaning of online reputation and online reputation management
- What makes an online reputation positive
- Why it's important for your business to establish a positive reputation
Instructor

Daniel Craig is a former hotel general manager, marketing executive, and author based in Vancouver, Canada. Having experienced firsthand the power of online reviews as a hotelier and as a novelist, in 2009 he founded his consultancy, Reknown, to help...
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