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Lesson details

Managing your online reputation isn't just about reacting to online reviews - it's also about being proactive to make sure your reviews are positive! In this online lesson about generating positive reviews, Daniel Craig will share some great practices for encouraging your guests to post positive online reviews.

What you'll learn in the Generating positive reviews lesson

  • Two approaches to encourage guests to leave positive reviews
  • Why it's important not to post your own positive reviews

Who the Online reputation management course is for

The Online reputation management online course is aimed at hospitality managers, owner-operators, and marketing professionals.


Daniel Craig

Daniel Craig is a former hotelier and marketing executive, helping hospitality businesses manage and improve their online reputations for over 15 years.

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