This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Generating positive reviews
In this online lesson led by Daniel Craig, you'll learn how to proactively encourage your guests to post positive online reviews.
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
Managing your online reputation isn't just about reacting to online reviews - it's also about being proactive to make sure your reviews are positive! In this online lesson about generating positive reviews, Daniel Craig will share some great practices for encouraging your guests to post positive online reviews.
What you'll learn in the Generating positive reviews lesson
- Two approaches to encourage guests to leave positive reviews
- Why it's important not to post your own positive reviews
Instructor
Daniel Craig is a former hotel general manager, marketing executive, and author based in Vancouver, Canada. Having experienced firsthand the power of online reviews as a hotelier and as a novelist, in 2009 he founded his consultancy, Reknown, to help...
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